KM Smart Assist

Professional A/V Communication

Short downtimes and an optimum process control are essential for economical production. En raison de la complexité croissante, le personnel de maintenance et les techniciens ont besoin du soutien d'experts du siège ou de fournisseurs qui doivent souvent parcourir de longues distances afin de pouvoir fournir une assistance sur place.

With Smart Support KraussMaffei has now created an innovative solution for bringing experts to the plant on an ad-hoc basis. Using a bidirectional audio and video connection, the expert guides the technician and sees everything he sees.

This makes it possible:

- faster troubleshooting

- increase in productivity, availability and quality

- reduction of maintenance costs

For more information please visit https://kraussmaffei.com/smartassist

What's New in the Latest Version 16.0.2-1